Refund Cancellation Policy
Cab Trip Travel: Refund & Cancellation Policy
At Cab Trip Travel, we understand that plans can change. To ensure transparency and fairness, we have outlined our refund and cancellation policy. Please review the details below to familiarize yourself with our procedures.
1. Cancellation Policy:
- Notification: If you need to cancel your booking, please notify us at least 24 hours before the scheduled pick-up time.
- Late Cancellations: Cancellations made within 24 hours of the scheduled pick-up time may be subject to a cancellation fee. The specific fee details will be communicated upon cancellation.
2. Booking Amendments:
- Flexibility: Cab Trip Travel understands that travel plans may need adjustments. If you need to make changes to your booking, including pick-up/drop-off location, time adjustments, or vehicle preference, please inform us at the earliest. Amendments are subject to availability.
3. Refund Policy:
- Refund Eligibility: Refunds are processed for cancellations made within the specified time frame, as per our cancellation policy.
- Processing Time: Refunds will be processed within a reasonable time frame. Please allow for processing and bank transaction times.
4. No-Show Policy:
- Definition: A "no-show" is defined as a passenger not being present at the designated pick-up location within 30 minutes of the scheduled time.
- Charges: No-shows may be subject to charges. The specific fee details will be communicated upon confirmation.
5. Vehicle Preferences:
- Preferred Vehicle: If you have a preferred vehicle, such as the Toyota Innova Crysta, Maruti Suzuki Dzire, Tempo Traveller, or Maruti Ertiga, please specify your choice during the booking process. While we strive to accommodate preferences, it is subject to availability.
6. Contact Information:
- Communication: It is crucial to provide accurate contact information during the booking process. Cab Trip Travel will not be held responsible for any miscommunication resulting from incorrect contact details.
7. Email Confirmation:
- Confirmation Email: A confirmation email will be sent to the email address provided during the booking process. This email will include essential details about your trip and any applicable cancellation fees.
8. Contact Us:
- Support: If you have any questions, concerns, or require assistance with cancellations or refunds, please contact us at booking@cabtriptravel.com.
9. Changes to Policy:
- Updates: Cab Trip Travel reserves the right to update the refund and cancellation policy. Any changes will be reflected on this page, and we encourage you to review the policy periodically.
By booking with Cab Trip Travel, you acknowledge and agree to the terms outlined in our refund and cancellation policy. We appreciate your understanding and cooperation. Thank you for choosing Cab Trip Travel – where your travel plans are handled with care and flexibility!
